Store Policy
Customer care
Questions about an order, a delivery or a product? We are here to help. Email Tanley.shop@outlook.com or call +55 13 98182-8175, and include your order number if you have one, so we can find your order quickly.
Delivery
Free shipping takes 3 to 6 days, to addresses in the United Kingdom, at no cost. Express shipping takes 2 to 4 days, to anywhere in the world, and costs £3.75 on orders of £22.51 or more. On orders under £22.51, express shipping costs £2.25. Delivery times are estimates, not a promise of delivery by a specific date.
Your items are sent to you directly by our supplier partners, so an order with more than one item may arrive in separate parcels.
Prices
Our prices are shown in pounds sterling (£).
For more details, see our Shipping & Returns and FAQ pages. For returns and refunds, see our Shipping & Returns page.
Privacy & Safety
We collect only the details we need to process and deliver your order, such as your name, delivery address and email address. We use them to send your order and to answer your questions. We never sell your personal information. Payments are processed securely by our payment provider, and we do not see or store your full card details. Questions about your data? Email Tanley.shop@outlook.com.
Wholesale Inquiries
Interested in stocking our products? Email Tanley.shop@outlook.com with your business name, where you are based and the products you are interested in, and we will get back to you.
Payment methods
We accept credit and debit card payments. Your payment is processed securely by our payment provider. We do not see or store your full card details.